Ability1st is the distribution center for the Florida Telecommunications Relay Inc. program (FTRI) in the Big Bend. FTRI is a statewide non profit 501(c)3 organization that provides free specialized telecommunications equipment for citizens of Florida who are Deaf, Hard of Hearing, Deaf/Blind and Speech Disabled. Staff at Ability1st helps consumers select the appropriate equipment based on their needs and provides instruction for its use.
We also promote the Florida Relay Service. Florida Relay connects residents who are Deaf, Hard of Hearing, Deaf/Blind, or Speech Disabled to standard (voice) telephone users. Through the use of highly trained Operators, calls can be made 24/7, 365 days a year allowing our Florida residents who are in need of Relay services to connect and communicate with anyone at any time. All calls remain confidential, and no records of conversations are ever maintained.